Contact us

Use the form below to connect with our support team about:

✓ Program questions
✓ Personal journey guidance
✓ Feedback to improve your experience

For instant answers, check our FAQ’s (below).

“Your transformation matters to us, feel free to Send us a message

—we typically respond within 24 hours.”

 
contact@therapeutictourism.com
costumer@therapeutictourism.com
onthejourney@therapeutictourism.com

Frequently asked questions

What is BetterHelp?

BetterHelp is the largest therapy platform in the world and it’s 100% online. We change the way people approach their mental health and help them tackle life’s challenges by providing accessible and affordable care. With BetterHelp, you can message a professional therapist anytime, anywhere.

After you sign up, we will match you to an available therapist who fits your objectives, preferences, and the type of issues you are dealing with. If you feel your therapist isn’t a good fit for you, you may elect to be matched to a different therapist.
 

Every therapist providing services on BetterHelp is a qualified and experienced counselor, psychologist, social worker, or therapist. They must also have a relevant academic degree, at least 3 years of experience, and have credentials from their professional organization. This includes completing the necessary education, exams, training, and practice requirements. We refer to therapists across our sites and apps according to their professional title and credentials, specific to the U.S., U.K., Australia, Germany, France, or the Netherlands, as applicable.

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